Help Channels

  • Video Tutorials
  • Video Lessons

  • Learn quickly the right way to revise a file or transfer a database from our range of step–by–step video courses.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide you with an intuitive Frequently Answered Questions section where you can easily find answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support team is online 24/7 to provide answers to each of your queries. You will have an answer in maximum 60–minute right after the ticket submission.

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Forms of Assistance

  • Shared Hosting Support
  • Cloud Hosting Help and Support

  • If you have troubles using our Linux cloud packages services or require more resources for your web–sites, just let us know and we’ll give you the best support.

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  • VPS Hosting Support
  • VPS Hosting Support

  • Want some support running the SolusVM admin panel? Your VPS is misbehaving? Let us know, we will be prepared to help you.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Help

  • We’ll be at your service 7 days a week to aid you with any given server management process or to help you update the active setup of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of qualified technicians in a position to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 all year long.
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