Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering high–quality support in time is our high priority, so we back up each Linux cloud packages plan with a 1–hour ticket resolution guarantee. After you supply a ticket or drop a message, our user customer assistance staff will do all they possible can to provide the most acceptable resolution for your situation and to supply you with help and advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is delivered by a team of certified experts that are prepared to answer your inquiry asap. You can easily speak to the tech support team by starting a technical support ticket from your Online Control Panel or by posting us an email message. On business days, you can also call us on the telephone or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guidance while working on your sites within the Control Panel, you are able to always press the Help key and pick your problem in the set of articles or blog posts that will appear. We have as well turned a lot of the articles into instructional videos. The catalogue of educational videos will load if you click on the Videos press button located on the top right.