Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help section included in Intello Cloud’s Online Control Panel. It boasts a comprehensive database with commonly asked questions and in–depth educational articles written by our seasoned customer support team.

  • Top quality support service
  • Instructional Videos

  • For those of you who would rather discover how to resolve a typically encountered problem by watching a training video, we have added a selection of video tutorials to our Online Control Panel. All the educational videos are brief and simple to comprehend. They offer visual demonstrations of various website management techniques.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 client support service and a sixty–minute support ticket response time guarantee. Our professional techs will be available 7 days a week to answer your enquiries and to sort out any problem that you might possibly have. Simply send a tech support ticket from the Help Center and we will reply to you instantaneously.