1 hour ticket response
Our team of technicians is focused on supplying fast answers to all your inquiries. We will examine your tech support ticket the instant it’s been submitted and will respond back to you with a solution to the problem within less than 1 hour after the technical support ticket submission. In fact, our average tech support ticket response time is twenty minutes.
A Top–Quality Client Care Service
Each member of our technical support staff has lots of years of experience in the Linux cloud packages business and almost all of them have been with us for at least 5 years. They all are prepared to reply to all your questions in the most proficient way possible.
An Intuitive Help Center Section
To help you find a quick suggestion on how you can use a given service, we have incorporated a really intuitive Help section in our Online Control Panel. You can browse through a rich collection of web hosting account administration articles and website management articles, have a glance at the F.A.Q. library or check out our how–to video tutorials.