Regardless of the fact that the web hosting service supplied by the different companies is relatively the same, each provider has their own platform with its own tweaks and different ways to carry out certain things. That’s why, an information-laden knowledge base will be rather useful both for persons with little or no experience and for technically skillful users who will ultimately learn how particular tasks are performed, but will lose precious time in the meantime. The objective of such a knowledge base is to make the service fast and simple to use, sparing users both time and effort. The end result is more satisfied customers, as they can effortlessly find the info they are looking for, and considerably less work for the customer support staff representatives, because typically the vast majority of the inquiries and problems that clients have are already described in the knowledge base. If the articles are adequately written and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Hosting
If you order a cloud hosting plan from our company, you will be bestowed with access to our elaborate online documentation where you will see information about de facto everything connected with our web hosting services. The topics cover anything from how to set up an e-mail address on your hand phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand way and offer thorough guides on how to complete a given task inside your Hepsia Control Panel. You can also find information that’s not connected directly with Hepsia, for instance one that concerns web apps on your desktop PC. The whole list of articles will be available in the Control Panel’s Help section, but those that are relevant to a certain Control Panel section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you will be able to find out more or less everything related to your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will allow you to access the in-depth online documentation that we’ve compiled for you. The articles offer general info about our web hosting services, educative tutorials about the different features that you can make use of, together with troubleshooting instructions that can help you recover common issues that you may chance upon. The topics that we’ve included encompass de facto everything, from easy things such as how to host a brand new domain name in your account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain Control Panel section will always be available in the right corner of the page that you’re on, while the entire article collection is accessible through the all-encompassing Help section.