A 99.9% Server Uptime
The principal advantage of setting up your very own cloud hosting system is that you don’t have to worry about compatibility – you set up a particular set of software tools in such a manner as to be compatible with a given set of hardware components. The end result is something even more stable and dependable, since there are fewer potential risks of failure. We have built our cloud hosting platform atop time–proven hardware components coupled with a significantly customized version of SELinux in order to create a completely safe and secure environment for your personal websites.
That is the reason why, with each of our Linux cloud packages packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also built our own internal network in all our datacenters. Everything is based on world–class hardware components fabricated by Juniper. And on every router, we’ve put a firewall with an elaborate set of rules to help sift out all dubious requests.
As a result, in all our data centers – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid for all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to curtail all potential risks with our cloud hosting plans and regardless of the fact that our company provides top–notch customer support, sometimes the client is simply not content with what we are offering. Or he wants to upgrade to a more robust hosting service, such as a virtual private server or a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t satisfied, you will get a full refund.
24/7 Technical Support
If you’ve ever had to wait around for hours for an answer, you’re probably aware of how frustrating this can be, especially when your site is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here and they will reply to you in less than an hour. And the best thing is that their average support ticket response time is less than 20 minutes!